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When should I call 9-1-1?

911

911Save a Life

911Stop a Crime

911Report a Fire

Anytime help is needed from police, fire, or ambulance personnel, 9-1-1 should be your first call in an emergency.

9-1-1 CALLING TIPS
Stay calm and speak clearly
Be sure to listen carefully and answer all of the dispatcher's questions to the best of your ability
If possible, do not hang up until the 9-1-1 dispatcher has obtained all of the information that is needed.

SILENT CALL PPOCEDURE
If you cannot speak, you can still communicate with the dispatcher by using your landline phone's key pad. Once the call taker answers
Press 1 if you need Police
Press 2 if you need Fire
Press 3 if you need an Ambulance

Cordless phones will not work during power outages, so it is important to always keep a corded phone in your home in case of emergency

WIRELESS/CELLULAR PHONES
If you are calling from a cellular phone, please provide as much information to the dispatcher as possible. New technology allows dispatchers to receive your phone number and approximate location where the call orginated from within a couple of hundred yards. The more information you can give, the better.

IMPORTANT INFORMATION
Medical Alert deviecs do not provide a direct connection with your local police, fire or ambulance personnel. If immediate help is needed and a phone is within your reach, call 9-1-1
TDD/TTY users should call 9-1-1 directly. All 9-1-1 dispatchers are equipped with and trained to use TDD/TTY equipment
Massachusetts residents with disabilities may qualify for specialized telephones and accessories free of charge or at a reduced rate. Please visit www.massedp.com or call 1-800-300-5658 V/TTY for more information

Cummington Emergency Management Director

Member
Title
Phone
Term Start
Term End
Bernard L. Forgea
Director
634-5458
2010
2011

Meeting times: As Needed
Term: Appointed by the Board of Selectmen for 1 year at the first Selectboard meeting following the Annual Town Meeting
Compensation: None

The Cummington Emergency Management Director is responsible for identifying natural and man made disasters that could occur in Cummington and for developing plans and identifying the resources that would be required to respond effectively to potential disaster situations. These plans have been documented and placed in a binder in the Cummington Community House and filed with the Massachusetts Emergency Planning Commission. Should a disaster occur in Cummington, the Emergency Management Director will assume the role of situation commander to coordinate the activities of police, fire, medical, and other responders. The Emergency Management Director is the Cummington representative to the Hampshire County Local Emergency Planning Commission (LEPC). The LEPC works to develop plans to coordinate the resources of all of the towns in Hampshire County to respond to a disaster that may occur in any one of the towns.